OptiXs care

At OptiXs, we don't just focus on selling and delivering systems - we aim to provide comprehensive and long-term support for your projects and applications. That's why we are there for you every step of the way. From the initial consultation and solution design, through sample testing and measurements in the application laboratory, to training and service. This process is a normal part of every cooperation. OptiXs Care is our philosophy and guarantee that we will take care of you comprehensively and without compromise.

What OptiXs CARE offers

Expert advice and comprehensive solutions

We handle each project individually with regard to specific requirements. We not only provide our clients with qualified advice, but also system integration, operator training and security audits.

Processing of samples or measurements in the application laboratory

For many projects we can provide sample processing or measurement in our application laboratory or with our European suppliers. This way you can be sure that a particular system is indeed the most suitable solution for your needs.

Spare parts availability and local service

Thanks to the extensive support of our EU-based suppliers, we are able to ensure fast delivery of spare parts. Our own service centre also allows us to resolve most problems and service tasks locally, without the need to send equipment abroad, thus reducing downtime and increasing service efficiency.

Above-standard warranty option

We trust the products we supply. That's why we provide long-term support for the delivered equipment even after the warranty expires and offer a superior warranty.

Contact us

Send us your requirements via the enquiry form or contact an expert consultant directly. We will be happy to answer your questions and propose a solution according to your needs.

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